Buyer Protection

 

Return & Refund

Bigdealexpress will provide a full refund in the event of the 
following outcome(s):

·         You never received your item(s)

Full or partial refund if the items are not as described

·         You can accept a partial refund and then keep the item(s).

·         You can return the item(s) for a full refund

Shopping Tips

Before placing an order, you are advised to check the seller’s information.

·         Transaction

·         Customer “feedback”

·         Detailed seller ratings

Do not confirm the delivery if you do not receive your order.

Check the condition in which the order arrives in.

Do not make any direct payment to any sellers.

Safety Environment for Transactions


·         Making your payment and transactions safe.

·         PCI-DSS certification

·         QSP & Payment Facilitator certification.

·         A safe PSP platform

·         Bigdealexpress holds the payment during the transaction.

·         Bigdealexpress releases the payment after the buyer confirms the delivery of their order(s)